The United States Postal Service is praised for its friendly and helpful staff, particularly Kim and the other workers at the front desk. Customers appreciate the positive attitude and great service they receive, whether shipping packages or dealing with delivery issues. The postal office is reliable and efficient, making transactions smooth for those running online retail businesses or shipping eBay orders. Overall, the branch is highly regarded for its dedicated and hardworking employees who go above and beyond to assist customers.
If I can get 0 star I would. Kim was so rude and if she can not deal with customers she shouldn’t work there. This happens every time I go to Derby post office. Today I had to go to Ansonia because of Kim and there I was treated with respect and very professional. I’ll never go to Derby post office again.
April 2025
Worst post office ever, had a package that they claim they could t find even tho I had package delivered there before and had my emergency prescription returned back to sender ! I called and spoke to someone who was rude and lied I will never use this post office again wish I could give zero stars
January 2025
Went here for a passport and was treated with utter disrespect along with other customers behind me. This Kim woman needs to get lost. Shelton office was kind and professional.
