Hoffman Lexus is a Lexus dealership located in East Hartford, CT, offering a wide range of services, including sales, financing, and auto repairs. Customers consistently praise the exceptional service provided by the team. Sales representatives like Stephen and Daniel are noted for their professionalism, knowledge, and ability to understand customer needs without applying pressure to make a purchase. Many reviews highlight the quick, efficient process when buying a vehicle, making it a stress-free experience. The financing team, including Al, is recognized for securing deals that fit customers' budgets while maintaining clarity throughout the process. The overall atmosphere at Hoffman Lexus is welcoming, with staff members dedicated to ensuring that customers feel comfortable and informed. Customers appreciate the attention to detail and responsiveness from the entire team, including the sales manager, who ensures smooth operations. Many have expressed their satisfaction with their purchases and are eager to recommend Hoffman Lexus to friends and family. Overall, Hoffman Lexus stands out as a reliable choice for anyone looking to buy or service a Lexus, making it a top destination for automotive needs.
We had a 1:30 appointment...drove off with plates in our beautiful new RX350h by 4:30. Easy. Professional. Jimmy was great. All the bells and whistles clearly explained. A great experience.
November 2025
Great service from the team at Hoffman Lexus! Salesman Stephen was excellent with service and knowledge of the vehicle. We were in a rush and Stephen moved us along quickly. Stephen. Was very nice, polite and professional. Never felt pressure to make a purchase. We are so happy with our Lexus purchase.
November 2025
Timing, cleaning, availability were all prefect and exceeded my expectations!!