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9AM - 1PM 2 - 4PM
5 Court St, Branford
Post Offices
“This is by far the best post office I have ever visited. The staff there are super- helpful and friendly. It is small and a bit hidden away but has a lot of charm and character. A great alternative to the main town post office.”
“For a government facility they are fantastic.The employees are friendly and they actually care, Management tries to help you as much as possible and they answer their phones.If you do have to wait a long time it is Simply because they don't have enough funding, You can tell that employees try their hardest and recognize that there are issues They do what they can for the ones that can control and other ones that'll admit to that are issues.”
“I've been coming to this post office for a little over a year - most of the time I go once a week - & from the very first visit and on; I have received nothing but kindness, maturity, great conversation, and I always leave smiling... Every single time.
Ashley, Dave, & Major make this location the best in town; probably even in the state (I truly mean that).
The building is smaller then most post offices but it makes up by the atmosphere and quality of experience on the inside. It's in a very convenient location; & somehow, they are always stocked on the best stamps ?”
“Always friendly, they remember their regular names, that is customer service you don't get in most other places. The guys at the desk are personable, funny, helpful, and professional. They have po boxes, slot to drop mail pre-stamped. They sell packaging products, even tape. Prices are listed, but it can be a bit much, but the staff is helpful. The line can be long at lunch hour, but stop in after 130ish and it's pretty peaceful. Parking lot is easy to get in. Getting out can be rough if your trying to go south (left), but I generally go right and then try to u-turn it just turn at most convenient spot.”
“This is the best USPS office i have ever been to. The staff are really listening to me patiently and trying to help me, using their expertise. No wonder there are many good ratings on google map. Definitely use this one over others.”
“Colby is amazing he is always pleasant and professional. I've been in there with some pretty long lines and he continues to smile! He makes this location great to go to.”
“I've lived here for three years and I've never had anything but good experiences here. The staff is courteous and efficient. It would be nice if they were open later but that's true of a lot of things.”
“Very happy with the service handling a refund. The staff paid attention to my questions and handled the matter expeditiously. Thank you USPS, I appreciate your help.”
“This is for one patient man in particular that works there...every time I see him here he is in a calm patient mood no matter how busy or what happens and he's very sympathetic about his other employees and never complains”
“I went around 1:30pm on Wednesday in December to mail documents. Michelle helped me out. She was very patient and kind. She knew exactly what type of envelopes I needed. She gave me excellent customer service. Thank you!”
“I had to ship a bunch of heavy boxes through usps ground. Frankie was most patient with me and help me sort everything. Had the smoothest experience!! Love these folks”
“Both people who helped me were not onlympstiemt but very kinda and personable, I don't know why this place doesn't have a 5 star when it comes to customer service, best USPS experience I've ever had”
“My daughter and I went there on a Saturday to apply for her new passport. The woman who helped us was so nice, friendly, and helpful. She made a potentially stressful time calm and pleasant. I wish I had gotten her name. It was the best experience we had in a post office in a very long time.”
8:30AM - 4:30PM
75 Farwell St, West Haven
Post Offices
“Dang that’s a lot of bad reviews….so im the only one that thinks they are awesome in the post office??♀️ and my mailman the old guy is very sweet and has good manners and conduct I’ve never had an issue I guess how you treat people that’s the treatment you get back…”
“I never had a problem with this post Office. I read the comments and I say whoa! Hold on wait a minute these people are human beings too. They’re not robots that work there. They do the best they can and I appreciate them.”
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“Alex was so helpful –– I came in with my husband who had just worked a night shift. It was the only time we had to submit our son's passport info – I made an appointment online, however, never hit submit, so that appointment was never really made. Alex said it was no issue but would take a little time since he would process it in between customers. We were out of there in maybe 15 minutes!”