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“For a government facility they are fantastic.The employees are friendly and they actually care, Management tries to help you as much as possible and they answer their phones.If you do have to wait a long time it is Simply because they don't have enough funding, You can tell that employees try their hardest and recognize that there are issues They do what they can for the ones that can control and other ones that'll admit to that are issues.”
“This is the best USPS office i have ever been to. The staff are really listening to me patiently and trying to help me, using their expertise. No wonder there are many good ratings on google map. Definitely use this one over others.”
“Someone needs to give Mariam a raise! Mariam helped me with sending two international packages and she could not have been more helpful. She didn’t make me feel rushed and did everything with a smile. What a surprisingly positive (and professional) USPS experience…I hope someone reads this and gives her a raise. :)”
9AM - 1PM 2 - 4PM
5 Court St, Branford
Post Offices
“This is by far the best post office I have ever visited. The staff there are super- helpful and friendly. It is small and a bit hidden away but has a lot of charm and character. A great alternative to the main town post office.”
9AM - 1:30PM 2:45 - 4:30PM
14 Ocean Ave, West Haven
Post Offices
“Great place. All through the covid lockdown I was there 2x a month. Wonderful staff. WE GOT THROUGH IT. THANK YOU PO of Beach, nxt to the old Oyster River and Paterna Chiro. Just a great little area. Good peeps, all of you. See you soon.”
“Always friendly, they remember their regular names, that is customer service you don't get in most other places. The guys at the desk are personable, funny, helpful, and professional. They have po boxes, slot to drop mail pre-stamped. They sell packaging products, even tape. Prices are listed, but it can be a bit much, but the staff is helpful. The line can be long at lunch hour, but stop in after 130ish and it's pretty peaceful. Parking lot is easy to get in. Getting out can be rough if your trying to go south (left), but I generally go right and then try to u-turn it just turn at most convenient spot.”
“Colby is amazing he is always pleasant and professional. I've been in there with some pretty long lines and he continues to smile! He makes this location great to go to.”
“Very happy with the service handling a refund. The staff paid attention to my questions and handled the matter expeditiously. Thank you USPS, I appreciate your help.”
“I’m not sure why this location has such a low rating, I’ve been using this as my main post office for the past three years and I’ve had nothing but positive experiences! The staff, specifically, Bob, are incredibly helpful and friendly!”
“Went for walk-in passport hours and didn’t have high expectations but Ebony was absolutely amazing. She was so helpful and made a usually stressful process feel quick and easy!”
“This is not a Post Office for the public. It is just a building which your mail carriers operate out of.Clearly the folks leaving negative reviews are d*** as dirt.”
“I've lived here for three years and I've never had anything but good experiences here. The staff is courteous and efficient. It would be nice if they were open later but that's true of a lot of things.”
8:30AM - 4:30PM
1447 Middletown Ave, Northford
Post Offices
“The workers at this location are personable, helpful, and friendly. There is sometimes a line/it moves slow, but it's a small post office and lots of times during the day when it's not busy at all.”
“This is for one patient man in particular that works there...every time I see him here he is in a calm patient mood no matter how busy or what happens and he's very sympathetic about his other employees and never complains”
“Came here because my local USPS was mobbed! Sal was very friendly & helped me choose the best option to ship my documents. He was very knowledgeable & didn't try to up sell me on any services that I didn't need. He was very patient & allowed me to pick the perfect "cute stamps" I was looking for too! I appreciated his honesty & great service. This branch was clean, practicing social distancing & everybody was wearing masks. It was a great experience & I wanted to let them know I appreciate all their hard work during these difficult times out there.”
“Mary is incredible!! Always so positive & welcoming, goes above & beyond every time I see her. Thanks for all the passport help today Mary you’re the best never change!! ❤️”
8:30AM - 4:30PM
75 Farwell St, West Haven
Post Offices
“Dang that’s a lot of bad reviews….so im the only one that thinks they are awesome in the post office??♀️ and my mailman the old guy is very sweet and has good manners and conduct I’ve never had an issue I guess how you treat people that’s the treatment you get back…”
“Its very narrow inside this postal office and pick-up your Postal Office box mail; purchase stamps and shipping out; out going mail. Besides the, customer service quality is okay. Very slow, but needs improvement on business ethics on staff.”
“I never had a problem with this post Office. I read the comments and I say whoa! Hold on wait a minute these people are human beings too. They’re not robots that work there. They do the best they can and I appreciate them.”
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“Alex was so helpful –– I came in with my husband who had just worked a night shift. It was the only time we had to submit our son's passport info – I made an appointment online, however, never hit submit, so that appointment was never really made. Alex said it was no issue but would take a little time since he would process it in between customers. We were out of there in maybe 15 minutes!”