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“This is by far the best post office I have ever visited. The staff there are super- helpful and friendly. It is small and a bit hidden away but has a lot of charm and character. A great alternative to the main town post office.”
“Haven't been here in years and it is still as efficient as it was back then. The staff is helpful and they have respectful attitudes towards their customers. They also have poster 7 posted as directed. The hours are 8am-4pm weekdays and 8am-12pm Saturdays according to staff on 1/18/2023.”
“Great place. All through the covid lockdown I was there 2x a month. Wonderful staff. WE GOT THROUGH IT. THANK YOU PO of Beach, nxt to the old Oyster River and Paterna Chiro. Just a great little area. Good peeps, all of you. See you soon.”
“Always friendly, they remember their regular names, that is customer service you don't get in most other places. The guys at the desk are personable, funny, helpful, and professional. They have po boxes, slot to drop mail pre-stamped. They sell packaging products, even tape. Prices are listed, but it can be a bit much, but the staff is helpful. The line can be long at lunch hour, but stop in after 130ish and it's pretty peaceful. Parking lot is easy to get in. Getting out can be rough if your trying to go south (left), but I generally go right and then try to u-turn it just turn at most convenient spot.”
“For a government facility they are fantastic.The employees are friendly and they actually care, Management tries to help you as much as possible and they answer their phones.If you do have to wait a long time it is Simply because they don't have enough funding, You can tell that employees try their hardest and recognize that there are issues They do what they can for the ones that can control and other ones that'll admit to that are issues.”
“Came here because my local USPS was mobbed! Sal was very friendly & helped me choose the best option to ship my documents. He was very knowledgeable & didn't try to up sell me on any services that I didn't need. He was very patient & allowed me to pick the perfect "cute stamps" I was looking for too! I appreciated his honesty & great service. This branch was clean, practicing social distancing & everybody was wearing masks. It was a great experience & I wanted to let them know I appreciate all their hard work during these difficult times out there.”
“The workers at this location are personable, helpful, and friendly. There is sometimes a line/it moves slow, but it's a small post office and lots of times during the day when it's not busy at all.”
“Very happy with the service handling a refund. The staff paid attention to my questions and handled the matter expeditiously. Thank you USPS, I appreciate your help.”
“This is not a Post Office for the public. It is just a building which your mail carriers operate out of.Clearly the folks leaving negative reviews are d*** as dirt.”
“Stuff in this location much nicer than other USPSs I have been to for example stamford. Though I lost two packages through this USPS, my buyers said they never received the package, despite that I shipped them right away. Fortunately these were not too valuable. Although they couldn’t reverse the lost, they tried their best looking for the package and followed through. I hope they can keep up the good work thank you!”
“I went for a passport appointment a little early and was told to wait in the lobby, then called back in at my appointment time. My passport photo I had with me didn’t meet the requirements but the woman at the front desk (with a gorgeous silk press) told me politely and quickly took a new photo of me. She took a great picture and even complimented me. She explained the process and wait times associated thoroughly and effectively and made sure I understood each part. All in all a wonderful experience. Thank you!”
“I give 5 stars for the post office itself. Major is absolutely fantastic at his job and is wonderfully helpful. He also seems very patient and has a good sense of humor, which I’m sure he needs working at that post office. The delivery drivers on the other hand have earned a 1 star review. I have had packages thrown into our yard, mail that has simply never showed up, and have had claims that signatures were attempted yet was home all day and our security system never recorded anyone coming to the door. I definitely recommend physically going to the post office to receive exceptional service.”
“I've lived here for three years and I've never had anything but good experiences here. The staff is courteous and efficient. It would be nice if they were open later but that's true of a lot of things.”
“Ship-Rite Packaging was wonderful! I needed to send a package for my niece's birthday at, of course, the eleventh hour on a late Friday afternoon. While I love the USPS for efficiency and convenience, I just couldn't make it to the Post Office before it closed. Because my route home was Guilford to East Haven, Ship-Rite was one of two really accessible choices. I called ahead and found that they were indeed open. (They even wound up staying a few minutes past closing.) I found them easily, just off Route 1 - you can practically see it from the door of the Parthenon Diner. Good location. Free, easily-accessible parking in a clear, well-lit lot. The sign on the door says that they offer notary services as well as shipping. A gentleman named Jon waited on me. He asked the same questions that the Post Office asks about the contents of the package. He chatted in a friendly manner (as opposed to the tone of an honestly overworked postal worker). I DID NOT find this at all nosy (as another reviewer had said) - and this chatting reminded me of the batteries I'd included and about which I had totally forgotten. That changed the way my niece's new crystal ball would travel and I'm REALLY glad that he caught it. Another gentleman, Ed, came out and introduced himself. I introduced the topic of supporting small local businesses and we spoke briefly. They have been in business since, well, since the last century. I don't understand the negative reviews because my experience was seamless. Simple transaction, and my niece got her present from Auntie Rebekah as planned. Thanks, Ship-Rite!”
“there were a long line for passports appointments, however i had no passports and it was Saturday and they were almost to close and they they done my work very friendly.”
“This is for one patient man in particular that works there...every time I see him here he is in a calm patient mood no matter how busy or what happens and he's very sympathetic about his other employees and never complains”
“Richard was friendly and so helpful! Normally the post office is a hellish experience, pardon my french, but he made it efficient and even partially enjoyable. Super competent at his job and a nice guy on top of it. Thanks again, Richard!”
“I had An issue where I lost my tracking number/receipt. Although this is not their fault but it is incredibly frustrating that the systems cannot simply type your name and address to see your account or history of your transaction with th PO. So it took a long time to get to a point where we’ve filtered everything so they can look and find my tracking number. Javis(excuse spelling) he was incredible patient and worked with me to get my tracking number. I appreciate that. Thanks.”
“I just left this particular post office and the service I received was phenomenal! I don't know the name of the mail worker who helped me, but she was great! I was able to send my package in the package that it came in, the package was for someone else who doesn't live near me. All around great service, I'm still wondering why this post office doesn't deliver my mail.”
“Updated: The staff and supervisor were honest and as helpful as they could be given the circumstances. The supervisor was prompt and attentive, a complete 180 from the last time I was in this office. Glad to see the massive improvement.Original review: 1/5 Stars.I waited over an hour to resolve an issue with packages showing as delivered, but never being delivered. The associate up front paged for a supervisor multiple times, but no one ever answered. The associates were all helpful during the time I was there, but the supervisors and management need training or replacement because I’ve never seen service this terrible at a post office.”
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“The postal workers at this site are wonderful -- friendly and helpful. Also, our mail carrier, who works out of this site, is fantastic. She always has a smile and a kind word.”