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“Ali was very friendly and knowledgeable. She helped us navigate the passport renewable. As well as replacing a lost passport, she guided step by step and made the process very easy, I highly recommend coming here for all your passport and post office needs. WEPA!!!”
“This is the best USPS office i have ever been to. The staff are really listening to me patiently and trying to help me, using their expertise. No wonder there are many good ratings on google map. Definitely use this one over others.”
“Someone needs to give Mariam a raise! Mariam helped me with sending two international packages and she could not have been more helpful. She didn’t make me feel rushed and did everything with a smile. What a surprisingly positive (and professional) USPS experience…I hope someone reads this and gives her a raise. :)”
2 - 4PM 9AM - 1PM
5 Court St, Branford
Post Offices
“This is by far the best post office I have ever visited. The staff there are super- helpful and friendly. It is small and a bit hidden away but has a lot of charm and character. A great alternative to the main town post office.”
2:45 - 4:30PM 9AM - 1:30PM
14 Ocean Ave, West Haven
Post Offices
“Great place. All through the covid lockdown I was there 2x a month. Wonderful staff. WE GOT THROUGH IT. THANK YOU PO of Beach, nxt to the old Oyster River and Paterna Chiro. Just a great little area. Good peeps, all of you. See you soon.”
“Colby was the best!!! He helped me and my boyfriend figure out our passport application with so much patience and kindness. He made the process quick without rushing us! Truly great customer service, thank you so much!!!”
“Always friendly, they remember their regular names, that is customer service you don't get in most other places. The guys at the desk are personable, funny, helpful, and professional. They have po boxes, slot to drop mail pre-stamped. They sell packaging products, even tape. Prices are listed, but it can be a bit much, but the staff is helpful. The line can be long at lunch hour, but stop in after 130ish and it's pretty peaceful. Parking lot is easy to get in. Getting out can be rough if your trying to go south (left), but I generally go right and then try to u-turn it just turn at most convenient spot.”
“Very happy with the service handling a refund. The staff paid attention to my questions and handled the matter expeditiously. Thank you USPS, I appreciate your help.”
“Went for walk-in passport hours and didn’t have high expectations but Ebony was absolutely amazing. She was so helpful and made a usually stressful process feel quick and easy!”
“This is not a Post Office for the public. It is just a building which your mail carriers operate out of.Clearly the folks leaving negative reviews are d*** as dirt.”
“I’m not sure why this location has such a low rating, I’ve been using this as my main post office for the past three years and I’ve had nothing but positive experiences! The staff, specifically, Bob, are incredibly helpful and friendly!”
8:30AM - 4:30PM
1447 Middletown Ave, Northford
Post Offices
“The workers at this location are personable, helpful, and friendly. There is sometimes a line/it moves slow, but it's a small post office and lots of times during the day when it's not busy at all.”
“Came here because my local USPS was mobbed! Sal was very friendly & helped me choose the best option to ship my documents. He was very knowledgeable & didn't try to up sell me on any services that I didn't need. He was very patient & allowed me to pick the perfect "cute stamps" I was looking for too! I appreciated his honesty & great service. This branch was clean, practicing social distancing & everybody was wearing masks. It was a great experience & I wanted to let them know I appreciate all their hard work during these difficult times out there.”
“I've lived here for three years and I've never had anything but good experiences here. The staff is courteous and efficient. It would be nice if they were open later but that's true of a lot of things.”
8:30AM - 4:30PM
75 Farwell St, West Haven
Post Offices
“So far it’s the best in west haven although they should consider doing passports separately, it takes too long waiting half an hour to just mail stuff , not fair to other customers, this place need one person to do just passport and others to help non passport customers. Victoria, Giselle, and Frank are awesome, professional and fast doing their best.”
“Its very narrow inside this postal office and pick-up your Postal Office box mail; purchase stamps and shipping out; out going mail. Besides the, customer service quality is okay. Very slow, but needs improvement on business ethics on staff.”
“Mary is incredible!! Always so positive & welcoming, goes above & beyond every time I see her. Thanks for all the passport help today Mary you’re the best never change!! ❤️”
“While this location is sometimes understaffed I think, all the employees have been super kind and helpful to me, even going so far as to request a postal worker return to my house to drop off a package I had missed that needed signing! They work really hard to get through the line as fast as possible and really help everyone out.”
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“Alex was so helpful –– I came in with my husband who had just worked a night shift. It was the only time we had to submit our son's passport info – I made an appointment online, however, never hit submit, so that appointment was never really made. Alex said it was no issue but would take a little time since he would process it in between customers. We were out of there in maybe 15 minutes!”