Verizon Authorized Retailer, Best Wireless, is a customer-focused business that provides excellent service and expertise. The staff, including Babu, Niteesh, Conner, and Conner H., are described as very professional, extremely knowledgeable, and patient. They take the time to assess customers' needs, ensure a smooth transition, and resolve any issues. The business is praised for its friendly and attentive service, even during busy times. Customers highlight the staff's ability to demonstrate product features, such as the durability of Liquid Glass phone protection. Overall, Verizon Authorized Retailer, Best Wireless, is highly recommended for its exceptional customer service and problem-solving capabilities.
I went in to purchase a new phone and trade in my old one. Conner was the one who helped me through the entire transaction. He is very knowledgeable and I couldn't be happier.
January 2023
The staff were very friendly and attentive even though there were several customers in at the same time. Conner H. Took care of my problem in seconds. He also did a demo on the durability of Liquid Glass for your phone’s protection. Worth the cost if you are prone to dropping/breaking the glass protectors on your phone.
November 2022
Very helpful, friendly staff. They did not give up until my issue was resolved. I would highly recommend this store.
