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“Steve at Extra Space's Suffield, CT office so very accommodating when I needed to check in and gain my first access to my storage unit. He stayed a few minutes late on a Saturday to wait for me. He also took the time to explain everything I needed to know about Extra Storage's policy and how to access my unit, including using the app for digital entry and payment.”
9AM - 5PM
88 Birnie Ave, Springfield
Truck Rentals
“After having multiple problems and poor interactions with the Springfield/Union Street office, I moved to using this and the Boston road office. Both are 100% better experiences than the poor quality management and staff at the Springfield/Union Street office. Transactions are consistently smooth and friendly. Staff has actually bathed, sober, customer focused, and extremely professional. Equipment is clean, organized, and functional. Most importantly - NO drama, just good service. I would highly recommend this location (Birnie Ave). Someone should send the Union street to this location for training.”
“Very nice and helpful. It was only my first time being there but I felt like a valued customer. They even gave me a free day with the truck to avoid the rush hour.”
“Everything went as it should. Checked some other places for hitch install prices and this place was on the low side. Plus they were able to get the parts and get the job done sooner than anyone else. Also, pleasant to deal with.”
“Rented a Ford Transit 250 van for work while mine has transmission repaired. The rental was clean and we'll maintained. Staff was very helpful and completed the transaction quickly. I would highly recommend them.”
“Unbelievable service in the Albany NY area.Been using this company for years and wanted to share how lucky I am to have such an exceptional vendor.our tech Ed is the best in the business hands down.”
“With 2 young adult kids moving into/out of college dorms/housing and apartments over the past 5 years or so, I've had my share of truck rentals. I've made it a habit of choosing this Penske Truck Rental location in Vernon.
Last week it was a move out of a small place in NYC. I was able to rent a cargo van that made it easier to navigate the tight confines of Brooklyn. The pick up and drop off was very fast and easy. As always the truck was very clean and ran well. I'll be back again!”
“David and the other service techs were very pleasant, helpful and professional. Hitch was installed more quickly than anticipated and it was half the price that my dealership wanted to charge me. Highly recommended the crew at 380 Union St in West Springfield.”
“It was the beginning of my day, I stopped in for a brake light that wasn't working and they took the time to diagnose the issue and do some rewiring to fix it.”
“I travel out of US twice a year and rent from here to jfk and of course return back here from jfk. I book online several months before my trip. Never had a problem, thank you for the employees...”
9AM - 5PM
380 Union St, West Springfield
Truck Rentals
“Very good rental. Vehicle was ready when it was requested (2 months in advance) and the girl at the West Springfield location was very helpful and polite. Will definitely use UHaul again for any moving needs”
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“Such an easy, efficient procedure. We were very happy with the whole experience. The gentleman was professional and we were on our way quickly. We truly appreciate it.”