The Verizon store in Enfield provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or shipping. Reviews highlight a location with top quality customer service, often describing experiences as fantastic, pleasant, and top-notch. Many customers report great experiences, with employees noted as delightful, wonderful, incredibly knowledgeable, and patient. Staff are commended for taking time to explain details, suggest accessories, and help customers find perfect phones and plans without rush, even during peak holiday hours or busy times like Black Friday. The store is described as well-organized, with customers attended to in an orderly fashion. While one reviewer mentioned a frustrating online experience prior to visiting, the in-store service resolved issues quickly, leaving customers in a great mood. Some feedback notes that accessory selection can be limited and overpriced. Overall, the store earns strong recommendations and is considered by many long-term loyal customers to be the best, providing a confident and positive Verizon experience.
ACTUALLY got answers to my questions! Been with tmbile I long time and wanted to switch, and Ernie helped answer everything. This is the store to go to
February 2026
Ernie was super helpful with my switch to a different plan! He helped me understand the switch to be most beneficial for me! Super kind and patient! Awesome service! :)
February 2026
Madison was an exceptional help! She had outstanding customer service skills and very polite and patient. I’m NOT tech savvy whatsoever and she was very knowledgeable and helped me with understanding!!
