Nutmeg Pharmacy Centerbrook is an outstanding, locally owned pharmacy known for its genuine caring and compassionate service. It is a breath of fresh air compared to typical modern pharmacies, operating without complex schemes and instead gaining customers by simply doing its job well. The staff and pharmacists are friendly, courteous, helpful, and treat everyone with courtesy and compassion. They provide outstanding customer service, going out of their way to meet specialized medical needs and making patients feel like family. The pharmacy is praised for operating well when filling prescriptions, often filling them proactively to save hassle and stress. They are reliable, even with medications that are often back-ordered elsewhere. When called, the phone is promptly answered by a human being without long holds or advertisements. They also take complaints seriously and work to resolve issues. As a wonderful small business, Nutmeg Pharmacy delivers that personal touch, including delivery as an added bonus. It is a pharmacy that many wish they had discovered earlier and would instantly recommend to anyone.
The staff are wonderful helpful people. I wouldn't go anywhere else.
February 2026
This is the best pharmacy I have ever used. The owner is caring, kind and on top of things. Staff is phenomenal. No long wait lines and they even will deliver. Knowledgeable and happy to take the time to explain anything I ask. So happy I found them!
December 2025
Great customer service! Also, its so nice to be able to frequent a local chain versus a giant conglomerate. 😀
