First County Bank is an independent, mutual community bank serving Fairfield, Connecticut. It is dedicated to helping individuals, families, businesses, and nonprofit organizations. Unlike banks driven by shareholders, First County Bank operates based on core principles that benefit its customers, community, and employees. Customers appreciate the friendly and professional staff, highlighting the excellent customer service as a main reason for their loyalty. The team is known for being courteous, knowledgeable, and quick to help with both personal and business needs. Staff members like Hector Guzman and others are praised for their kindness, professionalism, and personal touch, often greeting customers by name and making visits pleasant. The bank’s staff is willing to go above and beyond, such as opening early to accommodate customers’ schedules. Overall, First County Bank is recognized as a caring community bank with dedicated employees committed to providing a positive banking experience.
