Kiehl's Since 1851 offers a great shopping experience with helpful staff who provide quality service. Customers appreciate the no-pressure atmosphere and the complimentary skin tests that help in selecting the right products. Many have found success with their purchases, particularly enjoying the plumping serum for its softening effects. Staff members, especially noted for their knowledge and patience, take the time to answer questions and guide customers through product options without overwhelming them or trying to upsell. Overall, the store is highly recommended for its professionalism and quality products, ensuring a satisfying visit.
So worth going to the actual store over the outlets ! Had a great experience Visiting the store. Selena Was super helpful and kind and Attentive to our needs and Met us with an overall great experience we will definitely be back!
August 2024
absolutely LOVE this Kiehl’s location. Been coming here for 4-5 years now and James has always been extremely helpful recommending products for my sensitive, combination skin.
Someone give him a raise— his customer service and general friendliness is IMPECCABLE!
May 2024
Great experience while looking around at products. Helpful staff with no pressure to buy anything. I had a complimentary skin test which allowed them to suggest products. I came away with two that I've already had great results from. I really love the plumping serum. Makes my face so soft!