LensCrafters at 61 Westfarms Mall is dedicated to providing high-quality eyecare services. They offer comprehensive eye exams, a wide range of premium lens solutions, and a vast assortment of designer eyewear brands, including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and Persol. The store accepts most vision insurance plans, such as Aetna, EyeMed, Humana, United Healthcare Vision, and Davis Vision by Versant Health. Customers have consistently praised the exceptional service they receive at this LensCrafters location. Alvina was commended for her assistance in helping a customer find the perfect pair of glasses, while Kyle was recognized for her attentive and knowledgeable care. The doctors, including Doctor Pham, were also highly regarded for their thorough examinations and clear explanations. The store manager, Kristin Bass, was particularly impressive, going above and beyond to ensure a customer's satisfaction. She checked the customer's insurance coverage, offered a 50% discount on prescription lenses, and facilitated the return of a previous pair of Ray-Ban glasses. Another employee, Mireya, was praised for her helpfulness in finding prescription sunglasses for a customer's son who was studying abroad, as well as for cleaning the customer's everyday glasses. Overall, the LensCrafters at 61 Westfarms Mall is highly recommended for its commitment to providing exceptional eyecare services, a wide selection of designer eyewear, and outstanding customer service.
Hey, went to LensCrafters in West Farm mall it was a good experience. The people was friendly and extremely helpful.
September 2025
Was completely satisfied with my search for new glasses. Alvina was extremely helpful and knowledgeable about the options available to me. Highly recommend the LensCrafters in West Farms Mall CT.
September 2025
Alvina was wonderful to work with! She helped me narrow down my glasses options and provided other options I didn’t consider. Ultimately I went with one of her picks (which I never would have tried on my own) and it was perfection!