Verizon is a telecommunications company known for its excellent customer service and knowledgeable staff. Many customers have praised the helpfulness of employees like Hong, Ian, and Aaron, who are noted for their patience and ability to solve issues quickly. Customers have reported positive experiences while purchasing new devices, including smartwatches and iPhones, and appreciated the detailed explanations provided by staff when learning about new technology. The store in Unionville, CT, has become a favorite for many, thanks to its friendly atmosphere and pressure-free advice. Customers have also benefited from personalized recommendations that have helped them find better plans and reduce monthly charges. Overall, Verizon is recognized for its commitment to customer satisfaction and the professionalism of its team.
Great service! We worked with Ian. He was super helpful and very patient;)
June 2025
Hong was extremely helpful and efficient in helping me understand my options and ultimately getting A new iPhone 16.
He made sure to provide me with all the promotions and discounts available to me. Would recommend anyone to visit Wong in Unionville for any Verizon inquiries.
June 2025
Although it took awhile to switch phones I thought the service was excellent.
