Verizon is a telecommunications company known for its excellent customer service and knowledgeable staff. Many customers have praised the helpfulness of employees like Hong, Ian, and Aaron, who are noted for their patience and ability to solve issues quickly. Customers have reported positive experiences while purchasing new devices, including smartwatches and iPhones, and appreciated the detailed explanations provided by staff when learning about new technology. The store in Unionville, CT, has become a favorite for many, thanks to its friendly atmosphere and pressure-free advice. Customers have also benefited from personalized recommendations that have helped them find better plans and reduce monthly charges. Overall, Verizon is recognized for its commitment to customer satisfaction and the professionalism of its team.
That was easy! Needed to replace my old phone and Aaron was so helpful, patient and friendly . Definitely going back if I ever need help as it was a smooth and easy process thanks to Aaron- he’s an Ace!
June 2026
Always go to Russell Cellular. This time Hong assisted me and he was very helpful. All the reps are professional and very nice to deal with.
June 2026
Couldn't have been better. Old phone copied perfectly.
