“Best service ever! The owner of this location in particularly helped us immensely. We went into the store to buy a new battery for one of our older vehicles. The owner tested our old battery MULTIPLE times before for selling us a new one. I have noticed an absence of honest business professionalism. It’s great to see that some companies actually care about consumer service. In addition to the owner providing a genuine effort to make our old battery work so we wouldn’t have to buy a new one, because we turned in our old battery we didn’t have to pay the deposit fee ($20–30). Couldn’t recommend this store enough! ???”
“absolutely the best car buying experience,dealership and staff I've ever had (I have had quite a few). from the online sales associate, to the sales team at both locations, they were eager to help, gave me a fair trade in allowance for my vehicle, showed me the vehicle with all the options I was looking for. they communicated often with me during the entire process. and had everything ready when it came to the delivery. having been in the car dealership trades previously, I was very pleasantly surprised with their professionalism and ethics. they've earned my repeated business in the future and also my respect.”
“We needed a tow from our house to a mechanic, and due to various issues it was a complicated job. The first three tow companies that came out were unable to complete the job, but Glastonbury Auto Body was able to. They had great customer service, were timely, didn’t overcharge, were careful and did a great job! We would HIGHLY recommend for your towing needs.”
“Monaco is the best! I’ve bought several trucks from them over the years for both my business and personal use, and I’ve also used their service department for many vehicles. It has always been a great experience.
Everyone I dealt with was excellent, but I especially want to recognize a few people who really stood out:
Jason Karzian, helped me from day one and was always available whenever I needed anything.
James Vincek, handled the financing and did a great job finding me excellent rates.
Matt Brierton, met with me on the day of pickup and walked me through all the paperwork quickly and efficiently.
And Cameron Ortiz, my salesman, was extremely helpful throughout the entire process and made everything easy from start to finish.
I highly recommend Monaco and will absolutely continue doing business with them for all of my Ford needs.
They are hands down the best dealership I’ve ever worked with!”