Aesop is an Australian skin care company established in 1987, offering a range of skin, hair and body care formulations created with meticulous attention to detail. The company investigates widely to source plant-based and laboratory-made ingredients from reputable suppliers across the globe, and uses only those with a proven record of safety and efficacy. Aesop's stores are designed with functionality, sensory pleasure and setting in mind, providing a welcoming environment for customers. The Greenwich, Connecticut store is praised for its incredible staff, particularly the knowledgeable and helpful sales representatives. Customers highlight the excellent customer service, with one reviewer describing the "slightly older lady with glasses" as amazing, and another praising Deborah for being professional, kind and delightful. Stephanie, another sales representative, is also commended for her exceptional product knowledge, customer service skills, and for making the shopping experience wonderful and enjoyable. Customers appreciate the high-quality Aesop products, particularly the shampoo, conditioner, purifying facial cleanser, and Reverence hand wash with pumice. The store is described as beautiful, with a wonderful selection of products and generous sampling opportunities. However, parking can be a challenge, with customers needing to plan for the minimum allotted time or download a parking app.
