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January 2024 by Wilder Funegra
I had a good experience with Ari and Victor at ATT Greenwich. The customer service is spectacular!
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January 2024 by Robert Blackmore
Kile, was so helpful and went above and beyond in getting my problem solved. Thank you Kile.
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November 2023 by 鷹木薫
When my wife ordered I phone 15 at this store, we purchased a protection case for this I phone at the same time, but we recognized that it was for a different model. So after the new I phone 15 arrived, we wanted to trade in my wife's old I phone and exchange this case with for a right model, we stopped by this store again.The way the sale person, who called himself John, treated us was definitely one of the worst experiences I've had in the last 10 years. It was so bad that I thought about canceling all of my contracts with AT&T.It's a conveniently located store, so we've purchased IPHONEs from this store several times before, but I don't think I'll ever go back.
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November 2023 by Jessamy L
Dayana Villa at AT&T was excellent. I had struggled with phone issue for 2 hours at the Apple Store and then AT&T online help. o I walk into AT&T on Greenwich Avenue and Dayana welcomingly invited me to sit down to resolve my issue. Dayana solved my issue in 10 minutes. She was very knowledgeable about the different solutions for the problem I was facing, explained the options very clearly, and then solved the issue. All while having great customer service, managing other customers that were coming into the store, supporting her other colleague, and generally being really calm steady and reassuring. It was an excellent experience. Thank you Dayana. I will certainly come back to this location for help in future.
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November 2023 by Christina Axelrod
Today Ashley Arevalo @ Greenwich CT store helped me with my new iPhone I purchased yesterday @ the cos cob store . Ashley is professional and outstanding ! She should be promoted and train other AT &T employees !!
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October 2023 by Madeline V
Great experience! Dayana and Ashley are absolutely wonderful. They were friendly, knowledgeable, professional, efficient, detail oriented and considerate. We initially went in to close an account and ended up getting two upgrades. Dayana gave us an offer we couldn’t resist. Her customer service was impeccable. It is rare to find people who care and are great at their jobs. I was very impressed at how they handled a busy store so gracefully and efficiently. Everyone was attended to in a timely manner. They didn’t make me feel rushed but rather showed an incredible amount of patience. Dayana and Ashley have convinced me that at&t is truly the best. I hope that at&t recognizes what amazing employees they have here. Thank you so much for your help.
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October 2023 by PHIL JOHNSON JR. (PHIL J.C.)
I just want to give a loud Shout Out" to Ashley & Charles of the Greenwich Ave store for "Outstanding customer support" & going above & beyond their call of duty to satisfy me!!! I came in sad & left happy! I look forward to doing business with them again & will definitely recommend them in the future! They made being a former AT&T employee feel really special! Thanks Guys!!!
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June 2023 by Howard Ressler
We just left the AT&T store on Greenwich Avenue in Greenwich, CT. We were helped by Jasmin and she was terrific. She solved all of our issues and was a delight to work with. What a great consumer experience.
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May 2023 by Xunashy Aguilargarcia
Kiyoshi was helpful. His spanish is great. He was also very nice and stayed after hours to help me with my issue. Walked out very content! Thank you Kiyoshi.
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May 2023 by Sue Graziano
Jasmin provides the best quality service. She took her time and set up my new phone. Thank you for all your help!
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March 2023 by Jenn Linardos
Jasmin was INCREDIBLE! Customer service was beyond what I have gotten anywhere. She helped me in such a personalized and attentive manner and spent time getting me set up. She is the gold star for customer service. Please put her on management track!!!
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February 2023 by Lemako Comfort
Great service at this location! Ashley was especially knowledgeable and helpful. It's a 45 minute drive for us and well worth it every time!!!
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November 2022 by David Velasquez
Jasmin did a great job helping me install my screen protector. This is the only AT&T store I go to when I need anything related to my phone service. I highly recommend!
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November 2022 by Tori Sandifer
I had a wonderful experience with Jasmin - she helped me upgrade my phone, and also managed to lower my monthly bill by 50% without changing what I had access to. These things take a long time, but I did not feel rushed or pressured into signing up for anything new. Great location!
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November 2022 by neil lucas
Excellent store. Jake was very helpful porting my number from T-Mobile. Fast, efficient, patient. Would recommend.