Bluemercury Greenwich is an oasis for the beauty obsessed, offering the best in cosmetics, skin care, makeup, perfume, hair, and bath and body. Reviews highlight exceptional and fantastic service, with staff described as knowledgeable, helpful, friendly, and warm. The service is top-notch with a personal touch, going above and beyond to make customers feel welcomed and at ease. Staff recommend the best products tailored to individual needs, know product ingredients, and discuss future options. They locate hard-to-find items, arrange shipping, and provide responsive, timely follow-up. The store features new management, a new team, new products, and a new experience, with everyone being receptive and working to right past wrongs. Customers report leaving satisfied and will definitely make it their go-to store, with many positive reasons for going back.
Debbie is incredibly helpful and makes the store such a welcoming environment.
July 2024
Quentin was AMAZING! He found everything I was looking for. If is wasn't in stock in the Greenwich store he took the time to locate hard to find items at other stores and had them shipped to me. He was very responsive and followed-up with me in a timely manner with all of the details!
June 2024
Quentin provided grade A service from the moment we walked in the door! He helped us find the perfect gift for our friend and gave us to many positive reasons for going back to visit!!!