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November 2023 by Jay Choksi
It was an excellent experience from start to finish. Chris Smith was very helpful. He ordered a car from the factory and within a month it was delivered. A very happy and tranquil car buying experience and I would highly recommend them to anyone looking to buy a BMW.
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November 2023 by Huiwen Jente
I had a very pleasant experience there with salesman Alfred, he is super helpful answering all my questions, even afterwards. And Marc he helped me a lot with all the financial part. It is definitely the top option of all the BMW dealers. ?
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October 2023 by Michael Anderson
Ross helped put me in my x3m40i and was an absolute pleasure to work with. No pressure out of the gate, and helped answer and address any concerns I had along the way. Couldn’t be happier with my experience or purchase.Rob in finance was also great and super patient, explaining all the different options for warranties etc. He was candid and informative the whole wayAlso, this car rips!
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October 2023 by Philip Vero
Alfred, my salesman at Greenwich BMW, was absolutely fantastic. Right from the beginning, he welcomed me with a genuine and friendly demeanor, making me feel comfortable. His expertise in all things BMW was impressive, as he patiently addressed all my inquiries and helped me explore the different models. Throughout the entire car-buying journey, Alfred's professionalism and meticulous approach made it a truly enjoyable experience. Ultimately, his dedication to ensuring I found the perfect BMW was exemplary, and I couldn't have asked for a better salesperson.Thanks to all at BMW of Greenwich
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September 2023 by Nicole Bailey
My experience at BMW of Greenwich was amazing, Alfred my sales man helped me picked up the right X3 for my liking and price point. He was very patience, informative, and had great customer service. He really helped me build the car to my liking with everything I wanted in my car, not to mention my car came in way faster than expected. I must say it was a smooth process and Would definitely recommend them. The manager was also very helpful. The entire team at Greenwich is awesome. Thank you Alfred L. And to the general manager thank you.
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August 2023 by Tahmid Hasan
Highly recommend! Zaid went above and beyond to make everything go smoothly! Car is amazing!I received my x7 before estimated arrival date.Thank you so much BMW of Greenwich!!!!
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August 2023 by Christopher LoGalbo
Worked with Jose recently - absolutely incredible service / customer support, and a genuinely good guy. VERY knowledgeable about BMWs and is personally BMW M enthusiast...always nice to see someone selling a product they themselves believe in. Was a pleasure from start to finish, awesome experience working with a true professional like Jose. Two thumbs up, couldn't recommend working with Jose more!
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August 2023 by Tom Foy
Can a car client representative be a hero ?I think it’s important to read this review to the end.I cold called the BMW of Greenwich Dealership and had to leave a message. Greg Scott (client representative ) phoned me back within minutes. He was pleasant and very aware of the inventory and the car I phoned about was a 2014 BMW Z4.Greg mentioned there was a deposit on it and waiting for the person to come test drive the car. He stated he would let me know either way if it sold or not. But still answered all of my questions.About a week went by and Greg phoned me telling me it was available. The Person interested purchased a new car. Now the Z4 at this price point in the middle of summer is a high demand car. I had given a deposit at another dealership and three days had went by and I hadn’t heard from them. Greg calling was perfect timing. I told him what was happening and he talked me through the return of deposit from the other dealership, then proceeded to ensure the process with BMW of Greenwich would be minutes not days.Greg was telling the truth within minutes I had photos, documents, car fax, emails and a credit check link. Few hours later he said I was all set. Even saved me a trip by making sure I had all my documents in order.Greg’s communication was excellent. I was responding after hours and the dealership was closed because of my schedule and he would reply. First class all the way.Upon arrival to pick the car up we were greeted by the receptionist and she ( I didn’t catch her name -sorry ) she was very polite and quick to get us situated. Even brought us water because it was a hot day.The finance officer was stellar as well. Polite, and knew his job like a pro and made our signing such a quick painless process ( sorry again-can’t recall his name either ) . Not to mention the technology available now, Dot matrix printers are a thing of the past at this dealership !I think the over the top moment besides the car being well inspected and running how a BMW should run, was when Greg cleaned my license plate from my old car so the plate was clean like the car I was purchasing.Can’t say enough good things about this dealership. Greg Scott ( and staff) of BMW of Greenwich is a prime example of people who care for what they do, being totally engaged and knowledgeable for the product and being a hero in his industry. Many thanks, great experience !!!
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August 2023 by Stacey Buzzeo
I have purchased a few cars through Greenwich BMW, my latest car Jose helped me thoroughly through the process. He was awesome, he helped me build it and contacted me every so often to let me know the status while I was waiting for it to be delivered. I highly recommend Jose! Thank you Jose!
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August 2023 by Joseph McCabe
Picked up my car today and I just have to say what a great experience I had here. Chris was my sales rep and Rob helped us with the paper work. Everything was smooth with no surprises and overall a wonderful experience. I cannot recommend this group more!
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July 2023 by Allen R.
Nice sales staff but once you take delivery, you're outsourced to Port Chester for awful service. Greenwich washes their hands of you. Can't even drop car in Greenwich for service.
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June 2023 by Sean Lustberg
Excellent BMW dealer, very personable, unlike any other dealer experience I've personally had and I hate going to dealers. They go above and beyond to make a customer happy. Patrick McHugh was the rep I dealt with and would definitely recommend this dealer if you're looking for a BMW.
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June 2023 by Dalila Rivera
I was looking for a BMW x3. I reach to the BMW of Greenwich. Gregg Scott , was able to put in an order for me with color and detail to my like and needs. He told me that it would take 8 weeks. Little to know I received a call 4 weeks later, that my car arrived. Much soon that anticipated . He had my car ready for me to go. Everything was taken care very smoothly from ordering to delivery to signing paper to keys. The communication and the update was on point.Gregg Scott made it happen for me. Christmas in May.It was a wonderful experience.I highly recommend the BMW from Greenwich . Go see Gregg Scott.Thank you GreggOnce again you came through!
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June 2023 by Michael Pasquale
I really appreciate the how easy it was to make my purchase here. It was the quickest transaction ever but it did not feel transactional. Alex, Rob, Jake, thank you for making it happen. Highly recommend this place for your next purchase. ?
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May 2023 by Hindley Wire
Cannot say enough positive things about the team at Greenwich BMW. Ross was a skilled salesman with excellent communication skills. He was incredibly knowledgable regarding all products and features, and was thorough throughout the process to ensure that everything was done properly. Our Finance Manager was also incredible, friendly, and efficient.