AT&T Store in Groton is known for its excellent customer service and knowledgeable staff. Customers consistently praise the helpfulness and efficiency of team members, particularly store manager Samantha, who is described as personable and caring. Visitors appreciate how she takes the time to answer questions and ensure they feel valued during their experience. Other staff members, like Laura and Kayla, also received commendations for their expertise and support, especially in successfully transferring contacts and data to new devices. The store provides a range of products, including phones, tablets, and smartwatches, along with flexible wireless data plans, including popular unlimited options. Customers can enjoy the benefits of AT&T's nationwide 5G service at no extra cost. Overall, the Groton AT&T Store offers a refreshing shopping experience with a focus on customer satisfaction and reliable service.
The were very courteous friendly prompt and thorough with their work and did everything I asked explaining it and handled all of our needs. Great duo in the Groton CT store
June 2024
Everything was great and I'm a timely fashion it's never that easy was the biggest lie ever told thank you for your service
October 2023
Laura c. , and another sales rep did an amazing job ,my cell phone was ran over by a heavy machine , after a couple different ways they managed to transfer all my contacts , apps , and passwords to my new phone , I can’t believe I didn’t loose anything from the transfer from the phones , great job girls.
