“I honestly had a great (as great as getting blood drawn can be) experience here. While, yes, the signage outside the building is definitely confusing & I did have to drive around the building multiple times to actually find quest, the facility itself is great. I had to go for my glucose intolerance test so I was there for a little over an hour and met both of the girls who were working that day. I am embarrassingly terrified when it comes to getting bloodwork done and had an awful experience with my prenatal panel at the Quest in Groton. Both of the ladies at this location were very friendly, helpful & calmed my nerves the best they good. The actual bloodwork was a BREEZE & having this experience has definitely helped lessen my fear for blood work in the future. The phlebotomist allowed me to sit in a recliner while she took my blood, helped make conversation to ease my nerves, & she made the actual experience virtually painless. She was efficient & did not make me feel silly for being so afraid (something I cannot say about the phlebotomists in Groton). Overall, I just felt compelled to leave a review because of how much better this experience was compared to many others I’ve had. I appreciate the staff at the Quest in Mystic & despite the odd location, would still recommend this location to anyone solely because of them.”
“The streamlined checkin via phone text works great! Also the skill and friendliness of the staff is terrific. Always a good experience getting testing done at Quest.”
“Quest Diagnostics is the most professional organization! From scheduling the appointment online, to the cleanliness and proficiency of the visit, they make it very easy!!”
“The Groton Quest location by far has the best customer service and the fastest appointments I've experienced. The staff is friendly and helpful. I was in and out in under 10 minutes because I booked an appointment- they took me back at my exact appointment time as well.”