“Never thought I’d leave a review for a bank, but I had to leave one for the wonderful service I received here. I’m not even from this town but had to stop by for something. I’ve been to many Keybank branches and this was the best experience I’ve had. The teller Georgia was polite, fast and very professional. She got me in and out in a couple minutes and just made me feel very welcomed as a Keybank client.”
“This review is in regards to a call with customer service. I needed help setting up payments for a new loan and Tara was amazing. Not only did she patiently walk me through the process, she ensured that I was all set with questions and concerns. It is refreshing to speak to a customer service representative that is friendly and helpful. I give Tara 10 ⭐️!”
“Fantastic experience. Felt like how traditional banking used to be. Attention to detail, personal relationships and dealing with locals, not strangers answering 1-800 numbers from across the country. Chris Griffiths from the Branford office walked me through the refinance process, and I could not be happier. I look forward to a long relationship with GSB.”
“Today I deposit 3 $50. bills when I was completed only showed 2 $50. A very nice employee named Christine came out and walked me through what I had done wrong. I am so Grateful for her help for it was nerve wacking.”
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1021 Boston Post Rd, Guilford“Update...3 to 4 stars. They seem to have improved their e-banking system, or at least how they process bill pays from outside banks. My bill pays are now being processed within a couple of business days. Good place to do business if you're local and want to be able to speak with humans when you have a question.”
“Went there to take out a student refinance loan. I worked with Mr. Baker and he helped me through the entire process and was able to get the rate lowered through various ways and worked well.”