The CVS on Dixwell receives mixed reviews regarding its customer service but consistent praise for its pharmacy and store condition. Many customers describe the store itself as amazing, new, clean, very spacious, and always well-stocked. The pharmacy staff is frequently called great, efficient, and helpful, with specific appreciation for how they handle medication and shots. Experiences with other employees vary; some are noted as polite, caring, friendly, and positive, brightening customers' days. However, other interactions are criticized as horrible, with reports of being rushed, blown off, or experiencing a major lack of communication from certain staff. While the pharmacy service is considered decent and shots are easy to get, the inconsistent customer service leads to a divided overall experience.
Love the discounts added to online card. Exciting as money comes comes off the final bill!
September 2026
Cvs is the best I received my covid vaccine and found some clearance items for a really good price. This visit was so productive! Thanks CVS🙂
August 2026
Typical of the type, the actual pharmacy is quite good. I find the front of the store to be under manned, not by the choice of local management, but by corporate policy. The product offerings are more than adequate and the prices are competitive.
