Firestone Complete Auto Care in Hamden, CT has built a strong reputation for reliable and efficient auto services since 1926. Customers appreciate the honest and professional staff, who provide timely repairs and maintenance for all vehicle types. The team is known for their respectful treatment, giving honest opinions on vehicle issues, and going above and beyond to ensure customer satisfaction. Services such as oil changes, tire rotations (often free for purchased tires), brake inspections, engine repairs, and general maintenance are performed quickly and effectively. The clean and comfortable waiting area adds to a positive experience, and the staff’s friendly attitude keeps customers returning year after year. Many reviews highlight that Firestone has helped customers out of difficult situations and offers good deals, especially on oil changes. However, some mention that the credit card payment system is difficult to navigate and not very user-friendly. Overall, Firestone Complete Auto Care is recognized for its dependable service, affordability, and commitment to customer care, making it the trusted choice for vehicle needs in the community.
Excellent service at the Hamden, CT location. My girlfriend's Subaru Impreza needed to get the tires rotated and also got an alignment. I made appointment online and was out in a little over an hour.
March 2025
Superb customer service by Eric -- a great professional!
February 2025
The store did fine the credit card is terrible difficult to know you balance or make payments not very user friendly considering a different option.
