Pep Boys in Hamden, CT, is a trusted auto service and tire shop with a long-standing reputation for reliable and professional care. Customers appreciate the affordability and quality of their services, often mentioning that Pep Boys gets the job done for less, especially in today’s economy. The team offers a range of services, including new tires, tire repair, and replacement, with many providing same-day service to ensure customers stay safely on the road. Their expertise extends to auto repair and maintenance, such as oil changes, brake repairs, battery replacements, and inspections. The shop also services hybrid and electric vehicles, making it a convenient one-stop center for vehicle needs. Customers frequently highlight the exceptional customer service provided by staff, especially mentioning staff members who go above and beyond. One technician is praised for saving a customer over $500 and providing detailed, honest advice without upselling. Another staff member is commended for his positive attitude, humor, and thorough work, making vehicle repairs a pleasant experience. The consistency of great service is often attributed to the staff’s respect, attentiveness, and welcoming attitude, particularly from a team member who has been a loyal fixture for over 14 years. Overall, Pep Boys on Dixwell Ave is recognized as a dependable auto care center with experienced technicians and a focus on customer satisfaction.
Went for Emissions test. Not too long a wait as was late Saturday and there was a line ahead of me. Took about an hour. Didn't use rest of store services.
March 2025
Pep Boys get the job done for less. And in this economy we need more for our hard earned money. I recommend them all the time . Keep Up the good work Pep Boys we love you !!!
March 2025
I have a greater appreciation for Pepbous after my visit. They diagnosed, gave suggestions/advice, and repaired my vehicle. No upselling, great explanation, and my car is back on the road. Thank you Pepboys. You’ve gained a return customer.
