Avis Car Rental
Car RentalHours:
274 Leibert Rd, Hartford CT 06120 Hours
About Avis Car Rental
Avis Car Rental Hartford is well-known for its customer loyalty and reliable service. Many customers have shared their experiences, highlighting both positive interactions and areas for improvement. Several reviewers praised the staff for their professionalism and helpfulness. Employees like Melvin Harrell and Onella received commendations for their quick assistance with vehicle issues, while another staff member, identified only by the initial 'M', was recognized for her excellent handling of a busy drop-off situation, managing multiple frustrated customers with grace and patience. However, some customers reported issues with vehicle cleanliness. One reviewer noted receiving a dirty car with unpleasant odors and trash inside, expressing disappointment that the vehicle was not cleaned before pickup. Despite this, the staff's courteous service helped soften the experience, as they handled the situation well under pressure. Overall, Avis Car Rental Hartford offers a mix of excellent customer service and challenges related to vehicle maintenance. Customers are encouraged to be patient, understanding that the staff manages a lot, especially during busy times. Many express a desire to return for future rentals, appreciating the friendly atmosphere and the quick resolution of issues when they arise.
Most Recent Reviews
August 2025
Lea was extremely helpful and accommodating. Thank you so much!
August 2025
If I could give a Zero I would. It should not be so complicated to pick up a vehicle after many days of reservation.
July 2025
You reserve a car. Is a car rental agency, isn’t it? But they don’t have any car when you get there. They tell you to wait, it might take one hour and a half, they might be able to get a car for you. Went to Hertz down the street and got a car. Save yourself the frustration
More Comments(175)
You May Also Like
- Hartford, Connecticut