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“This is the place to rent a car in Hartford! Brendan made the process easy and got us on the road quickly so we could enjoy our vacation. The return process was just as easy and painless!
I can't recommend this place enough!”
“The vehicle is requested wasn't available but the Manager went out of his way and found one at another branch. Sent someone to get it and made sure it was all cleaned up too. Communicated everything to me so I wasn't chasing for answers. Best damn service Ive seen in a long time!”
“We ended up with a minimal Bed Bug problem and Quest was the only firm we felt comfortable with. Karen was very knowledgeable and put us at ease about the problem and what needed to be done. My wife and I had numerous questions and called regularly to confirm what actions we needed to take and what was required. In each case, Karen was patient and reassuring. The Tech arrived on schedule and completed the treatment professionally and and in a timely manner. We highly recommend Quest Pest Control.”
“Jennifer saved the day. Book a vehicle last minute through the app. I was booking a Ford Expedition. Showed up to the Manchester location and they did not have a vehicle for us. I then called Hertz and they told me the Weston street location has the vehicle for us. I showed up to the location and of course they did not have the vehicle. We were able to work with Jennifer and she was able to get us in a vehicle that suited our needs. She was professional, great attitude, and made the best of the situation. 5 stars for Jennifer, 1 Star for Hertz back office. Why does Hertz back office let people book cars that are not available. Bad customer service for the renter and makes their employees job 10 times harder. Hertz needs to do a better job of inventory of their locations.”
“I have used this location for years and I can attest, the manager Joi, has brought Joi to the establishment. The customer service the level of professionalism and promptness was above exceptional. This manager is truly an asset to the Avis corporation. Thank you for the professionalism.”
“The staff were very helpful and friendly when the booking had an error. I booked my car through priceline, which surprise messed up and did not confirm that there would be a car to rent before renting me a car. When i got to the budget car place the staff was funny, nice, and did not mind that i got there right at opening for my car. Managed to get an upgrade out of the mistake and left with my rental.”
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“Harte Infiniti recently diagnosed my vehicle with a battery issue where it limited my cars ability to start. They explained that new vehicles use so many electronics, the battery life is shortened. The price of the battery and install is nearly 2x of an aftermarket battery, however, they also explained if they replace it, there is a life time guarantee should they need to replace it again. There was no pressure and the service consultant was easy to work with.”