Avis Car Rental
Car RentalHours:
274 Leibert Rd, Hartford CT 06120 Hours
About Avis Car Rental
Avis Car Rental Hartford is well-known for its customer loyalty and reliable service. Many customers have shared their experiences, highlighting both positive interactions and areas for improvement. Several reviewers praised the staff for their professionalism and helpfulness. Employees like Melvin Harrell and Onella received commendations for their quick assistance with vehicle issues, while another staff member, identified only by the initial 'M', was recognized for her excellent handling of a busy drop-off situation, managing multiple frustrated customers with grace and patience. However, some customers reported issues with vehicle cleanliness. One reviewer noted receiving a dirty car with unpleasant odors and trash inside, expressing disappointment that the vehicle was not cleaned before pickup. Despite this, the staff's courteous service helped soften the experience, as they handled the situation well under pressure. Overall, Avis Car Rental Hartford offers a mix of excellent customer service and challenges related to vehicle maintenance. Customers are encouraged to be patient, understanding that the staff manages a lot, especially during busy times. Many express a desire to return for future rentals, appreciating the friendly atmosphere and the quick resolution of issues when they arise.
Most Recent Reviews
September 2026
I have used this location for years and I can attest, the manager Joi, has brought Joi to the establishment. The customer service the level of professionalism and promptness was above exceptional. This manager is truly an asset to the Avis corporation. Thank you for the professionalism.
August 2026
Very quick and easy for getting the car, car is good for getting around in.
August 2026
Joy and Dawne have been nothing but great for us! This is the second car we have rented from this (the first was in May) and have been nothing but helpful and professional! We will keep going back to them
For any car rentals in the future.
More Comments(216)
You May Also Like
- Hartford, Connecticut