Mikes Golf Outlet is the largest pre-owned golf outlet in the country, open online 24/7 with fast and free shipping. It offers a very large selection of over 60,000 golf clubs, shafts, components, and new golf apparel. The business is noted for making the game affordable with quality equipment at very reasonable prices. Customer service experiences vary. Many reviews highlight great and extremely knowledgeable staff who are friendly, kind, considerate, and immensely helpful in selecting clubs, making the shopping experience great. Customers report seamless orders with quick shipping and express high satisfaction, stating they will come back and would buy from again. However, one customer reported a significant problem where a custom order was not fulfilled as agreed, with incorrect shafts and unperformed modifications. Initial attempts to resolve the issue met with no communication, requiring a dispute, though the business later accepted a return. Following this, their customer service apologized and made an offer for another try, which subsequently resulted in a perfect transaction.
Rob Violet was awesome helping me with a mistake in shipping. I also got a great set of shafts and top dollar for my trade in on some clubs that other places don’t even take. Thanks!
October 2024
Good place to save on equipment if you know what you want
September 2024
Dan Angelo is the service rep to see there. He was great. He was kind, knowledgeable and very considerate. I really hope Mike rewards Dan Angelo for great customer service at the Outlet in East Hartford! He helped me return one putter and get another. I highly recommend dealing with Dan Angelo if u are in the warehouse... read full comment
