New Country MINI provided great service and a welcoming environment. The staff adapt to moods and meet where they are, whether a good day or bad. Clear and efficient service in the service area includes Minis and Cooper, with knowledgeable reps maintained great communication while a car is in service for days. First time experience buying a new car includes help handling logistics for out of state plates and avoiding the DMV. Live videos of the service are provided, and the new machine had coffee. The staff is enthusiastic, knowledgeable, super friendly, and happy to wear a sweatshirt like the staff. They felt thrilled with the experience.
Ryan was fantastic at communicating every step of the process. The video they provided, showing the repairs needed and recommended in detail, was excellent. It made me feel that they weren’t trying to take advantage of the situation, unlike some other dealers. I really appreciate the seamless experience.
August 2026
Everyone is so professional. They explain every step of what’s happening and answer all questions. The service is beyond excellent. 11/10!!
August 2026
I have the MINI ES electric. It drives like Magic and New Country MINI provides great support!
