Auto Parts in Madison, CT

“Had a great experience working with CherylAnn to buy my new car. She was very easy to work with, answered all of my questions immediately, and was never pushy. I would highly recommend this dealership and look forward to working with them again in the future.”

“Shoreline Collision exceeded our expectations -- Anna Marie in the front office was responsive and a pleasure to work with, the body work was on time, and most importantly, their work on our car turned out to be pristine. We HIGHLY recommend Shoreline Collision and Restoration. Part 2: We returned to Shoreline Collision this year for another repair, and once again they exceeded our expectations. Their attention to detail in the body work and their commitment to a great customer experience really set them apart. It’s rare to find a business that cares this much about both the work itself and the people they serve.”

“Nick was an outstanding service advisor. He was very good at explaining things in layman's terms and presenting options. He was able to schedule me earlier and gave me better overall repair scenarios than the large auto group I'd bought my car from. He mentioned that this is still a closely-held, family business - which is fantastic. It's refreshing to hear good things about ownership/management. All around A+, great service - great service advisor!”

“Under new ownership!

I recently noticed the clear coat on my rear passenger was coming off and called Madison Auto Body to see if it was under warrantee from a repair done on the same door in 2018. Keith, the new owner, was quick to get back to me and stood behind the work done at Madison Auto Body in 2018, despite only taking over as owner less than a year ago, and repainted the door at no cost. He also did some additional work I requested at a very fair price. The work was done with great attention to detail and looks great, and when I picked up my car it not only looked better on the outside than it had when I dropped it off (as expected), but it was also cleaner on the inside than when I dropped it off, too!

I've been going to Madison Auto Body for years - like many others here have said, the body work has always been great, but the customer service from the former owner was poor. Keith taking over new ownership of Madison Auto Body was the best thing that could have happened to the shop. Finally, the quality of ownership and customer service matches the high quality of the work they do.”