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“Nick was an outstanding service advisor. He was very good at explaining things in layman's terms and presenting options. He was able to schedule me earlier and gave me better overall repair scenarios than the large auto group I'd bought my car from. He mentioned that this is still a closely-held, family business - which is fantastic. It's refreshing to hear good things about ownership/management. All around A+, great service - great service advisor!”
7:30AM - 5:30PM
240 Boston Post Road, Madison
Auto Repair
“Absolutely the best automotive repair technicians I've ever experienced. Also, provided free auto repair for a Veteran donated automobile. Fair, honest and impeccable!”
“Well done Madison Service Center. My wife broke down between Branford and Clinton late Sunday afternoon. She was able to limp it into Madison Service Center on RT1. It had a shredded serpentine belt. The belt was replaced and the car back on the road by 3:00 p.m. the next day. Good communication, fair price and highly recommended. They have gained a future customer. Thank you!!”
“Under new ownership!
I recently noticed the clear coat on my rear passenger was coming off and called Madison Auto Body to see if it was under warrantee from a repair done on the same door in 2018. Keith, the new owner, was quick to get back to me and stood behind the work done at Madison Auto Body in 2018, despite only taking over as owner less than a year ago, and repainted the door at no cost. He also did some additional work I requested at a very fair price. The work was done with great attention to detail and looks great, and when I picked up my car it not only looked better on the outside than it had when I dropped it off (as expected), but it was also cleaner on the inside than when I dropped it off, too!
I've been going to Madison Auto Body for years - like many others here have said, the body work has always been great, but the customer service from the former owner was poor. Keith taking over new ownership of Madison Auto Body was the best thing that could have happened to the shop. Finally, the quality of ownership and customer service matches the high quality of the work they do.”
“Want your car cleaned to perfection.?Go see Dennis.Knowledge and know-howCleans car like no one else.Especially hard to reach places and spots you would never think of cleaning.”
Auto Repair
Auto Repair
Auto Repair
Auto Repair
Auto Repair
“Had a great experience working with CherylAnn to buy my new car. She was very easy to work with, answered all of my questions immediately, and was never pushy. I would highly recommend this dealership and look forward to working with them again in the future.”