JCPenney is a well-known retailer in Manchester, CT, offering a wide selection of apparel and home goods since 1902. Customers appreciate the variety of products available, including kids’, men’s, and women’s clothing, as well as footwear, jewelry, and accessories. Many shoppers have praised the customer service, noting friendly and helpful cashiers who assist with pricing issues without attitude. The Portrait area also received positive feedback; staff members like Malakai and Cristian have gone above and beyond to accommodate last-minute photo sessions, making the experience enjoyable for families. While customers value the quality of goods and sales, some have pointed out that the store can be messy, with limited staff on hand to assist. Despite these concerns, shoppers still find JCPenney a reliable option for their shopping needs. The introduction of JCPenney Beauty has also been welcomed, providing skincare and makeup products from popular brands. Overall, JCPenney remains a go-to store for many, thanks to its variety, quality, and dedicated associates.
Meh, it's a JCP in another dying mall, what can I say.
March 2026
Its unfortunate internet shopping is killing places like this. There's always good sales and its nice to see and touch what im purchasing. The employees at this location are very friendly and helpful.
March 2026
this j c penney location, i have serviced it since it has opened. I referred my wife to work here. Which she currently does. The people the atmosphere has always been top.Notch. I love the clearence items. To me, this store always deserves a five.gary sawrun.
