The United States Postal Service at 111 Sheldon Rd is known for its commitment to secure, reliable, and affordable mail and package delivery. It serves over 157 million addresses and operates more than 30,000 retail locations, processing a significant portion of the world’s mail. Customers frequently visit this location for shipping services and passport processing, which is often described as quick and efficient. However, the experience can vary; while many employees provide friendly and professional service, there are occasional reports of long wait times and short staffing, particularly on busy days. Some customers have noted issues with delivery practices, such as packages being stuffed into small boxes instead of being delivered to the door. Despite these challenges, many appreciate the overall friendly atmosphere and the dedication of the staff, making it a popular choice for postal needs.
I go to the post office frequently and have been to multiple locations across CT, this one is my favorite. Even when they’re busy and/or approaching closing time, the staff members remain patient and professional. They are friendly and thoroughly helpful with each customer. Always a pleasant experience!
February 2026
I love this USPS location because they open at 8:00 weekday mornings and 8:30 Saturdays. This is super convenient for me to mail packages for my business before most post offices even open. The clerks here are both efficient and friendly but I ONLY go early mornings so don’t know afternoon staff.
September 2025
It can get busy at certain hours, but the staff is very nice and helpful. No complaints.
