Staples in Willimantic, CT offers a wide range of services and products catering to the needs of small businesses, remote workers, parents, teachers, and students. The staff is described as helpful, knowledgeable, respectful, and patient, providing excellent service and support. Customers have had positive experiences with the store's printing, shipping, technology, and recycling services, as well as the selection of essential products for the new ways of working and learning. The manager has also been praised for their exceptional customer service in resolving an issue with a product purchase. Overall, Staples is portrayed as a community-focused store that strives to meet the diverse needs of its customers.