Dutch Point Credit Union's Middletown branch is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the cheerful, honest, and upfront approach of the team, which makes banking a positive experience. Staff members like Jerry, Brett, and Lynn are recognized for their kindness, knowledge, and willingness to assist quickly. The branch has helped customers with various needs, including opening accounts, securing auto loans, and rebuilding credit and savings. Many clients have been loyal for years and have referred others due to the outstanding support and positive attitudes of the staff. Overall, Dutch Point Credit Union offers a welcoming environment with dedicated employees committed to making banking simple and satisfying.
I have been dealing with the Middletown branch for over 30 years i find everyone cheerful, hones upfront and always willing to help.
December 2024
I just have to say how courteous and knowledgeable the staff here is. Jerry helped me open my account within minutes of sitting down at his desk and Brett helped me secure an auto loan with absolutely no issues. Walking through the door I am always greeted with positive attitudes, the entire team is absolutely lovely.
August 2023
Outstanding customer service. Brett Gallitto helped me to refinance my auto loan and he was an absolute pleasure to work with. He made the process super simple and fast and I couldn’t have asked for better customer service and expertise.