558 Newfield Street, Middletown CT 06457
“I’ve had the pleasure of working with Darren and Harry at Airgas on multiple occasions, and I can’t say enough about their outstanding customer service. They consistently go above and beyond to ensure all our needs are met. Whether it’s answering questions or offering expert advice, they are always professional, friendly, and genuinely helpful. It’s rare to find such dedicated individuals who truly care about their customers. Darren and Harry make doing business with Airgas a seamless and enjoyable experience. Highly recommend their services!”
70 Tuttle Road, Middletown CT 06457
“I can’t say enough good things about Portland Winair. Jeff Plensio, Kyle, Nick, and the entire team run an exceptional operation. As a contractor, having a supplier you can truly count on makes all the difference, and they have never let me down. Their customer service is second to none. They’re knowledgeable, responsive, and always willing to go the extra mile to help keep my projects on schedule. Whether it’s tracking down equipment, answering technical questions, or simply making sure everything is right, they consistently exceed expectations. In all the years I’ve worked with them, I have never once been disappointed with their service. The professionalism, communication, and genuine commitment they show their customers should be the standard that every business strives for. If you’re looking for a supplier that treats your success as their own, Portland Winair is the benchmark. Thank you, Jeff, Kyle, Nick, and the entire team for everything you do. You’ve earned a customer for life.”
180 Main Street Extension, Middletown CT 06457
“Really great spot for all your hardware needs! The staff is super friendly and always ready to help find what you're looking for. I appreciate the local vibe here, makes it feel personal.”
120 deKoven Drive, Middletown CT 06457
“Bought a tub surround and fully satisfied with product and super impressed with all staff. From sales to delivery, friendly, knowledgeable, and helpful team. Had a glaze flaw on one panel and within the day the replacement was delivered.”
234 Middle Street, Middletown CT 06457
“Just wanted to take a moment to acknowledge your receptionist Mackenzie. In the middle of August, I came in to get some ideas for our backsplash in our kitchen. At the time, there was one designer who helped me briefly and then had to go to lunch. Mackenzie stepped right in to help me. She brought different samples, gave me ideas and actually took the time to understand what I was looking for...all while answering the phone and doing her main job. I am thankful for her help and hope she gets the acknowledgement she deserves! You're the voice of the company, and it was so nice working with you!”
480 South Main Street, Middletown CT 06457
“Absolutely love this place! The staff is incredibly helpful and always goes above and beyond to find what I need. It's my go-to spot for all my DIY projects!”
909 Washington St, Middletown CT 06457
“Very nice store! Our staff buying here equipment for our office and tools for work (Chimney Business) Sometimes need to wait a bit for service but in general great store and reasonable prices”
815 Newfield St, Middletown CT 06457
“Awesome place to browse for future homestead planning while grabbing necessary pet essentials. Aside from the fun shopping for horses, chickens, cats, dogs, animals and the like, my visit today was for one special purpose. CHICK DAY 2026! IFYKYK. For those into animal husbandry and poultry farming, I’m told this year’s Chick Day will occur in the first two weeks of February. Also as a Bark Box customer, happy to see individual Bark Box products for sale in the toy aisle.”
909 Washington Street, Middletown CT 06457
“I've always found this Home Depot to be clean, well stocked, and usually I'm easily able to find the item, or employees can help me. Easy to get project advice, and we've been going here for years. The bathroom is pretty much always clean (way better than most places) customer service has been quite easy. Not super happy about the returns without receipt policy, but I understand why, as so many people shoplift. Just remember to send receipt to email, or use card every time so returns can be found by card#.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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