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November 2025 by WJ WJ
Great selection of tires and services. Have multiple vehicle taken care of by ProTech. Able to have work done the same day while getting updated throughout the process.
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October 2025 by Ashwin Purohit
Have been using Protech for a few years now, and they are my FAVORITE shop to bring ALL my cars. I'm so glad I found a place I can trust and work with so easily that is so close to me.
They provide a conservative estimate before you leave them your car, so that you know what things will cost. But if the job takes less time or cost, they adjust at the final bill leading to a lower cost.
They are also VERY communicative. You can setup appointments via phone or even text, and they respond quickly. If they have questions, they contact you to work with it out with you. I am very particular about my cars (especially my Porsche, of course) and I trust them completely. They have never let me down, and provide EXCELLENT service.
They are also very skilled and work to save you money. For example, my other car had a problem with the AC. Another shop said I had to replace the compressor for about $1200+. Protech replaced the failed component (a valve in the compressor) and this only cost me about $200. That's SO VALUABLE to customers, kudos!
Thank you, Protech for your excellent work and service! I can't say enough good about them, and I recommend them to everyone I know (even people out of the area - their service is worth the trip!)
EDIT: 10/6/2025 - My friend from MA was having issues with the CV axle on his Mercedes and even the dealer near him wasn't able to get the replacement done, as they couldn't remove the axle from the transmission. The friend brought the car all the way down from Haverhill (near the NH border) and Protech was able to get the job done! That's impressive, and further supports my recommendations for Protech!
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October 2025 by Vickey Sweeney
I went in for a oil change at 10am and didnt leave until 2pm. One good thing was the tech dave did throw in a new air filter and cabin filter for free. The front desk employee was rude and hostile and did not want to listen to me
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September 2025 by Vernon Thompson
I’ve used Pro Tech Automotive on several occasions in the past few years. They have a very nice shop with wonderful employees. I trust them totally to do any job correctly, and that’s a lot for me to say. I plan to continue to have all my repairs done there. Very pleased!
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September 2025 by S Mack
Awesome job as always! Matt & his team are great.
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June 2025 by steve grimes
Great experience. The staff are professionals, no surprises very informative and forth coming regarding work and cost. Dave is an exceptional mechanic. Thanks guys!
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May 2025 by joe DeFilippo
My 2019 Yukon transmission needed to replaced Matt and his team took care of everything. Great job .
Thank you
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May 2025 by Mark Cristoforo
Protech does quality work . Good mechanics honest service .. prices are little high but you get what you pay for .. I highly recommend protech .Matt snd the guys are great .. I trust them and appreciate their honesty and great work as far as I’m concerned they’re the best mechanics in Middletown and any of the surrounding areas..
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April 2025 by Jim T
Great service. Good people. Happy with my tires. Gave me a ride home and picked me up because it was taking longer with some work that needed to be done
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April 2025 by Tommy Oberg
I went in for a oil change and oil change only. i have a video recorder in my car, and i saw the tech going through my glove department and center console. In the video he is saying racist remarks. The technician was the guy name dave.
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March 2025 by Marcus Stimage-Norwood
Have gotten my cars serviced there over the years and have never been disappointed. The staff is friendly, professional, and priced more than fair. I highly recommend them.
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January 2025 by Sal Sciucco
These guys are the real deal I would definitely check them out for your repairs that's my experience with them
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August 2024 by Jaclyn Ferguson
Don't go here, waste of time ?
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August 2024 by Leah Ohlund
They charged me 1,300 just for rear brakes, rotors, and calipers. Don't go here! They took advantage of a single mother with incurable cancer. Shame on them!
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July 2024 by Christopher Amaral
Honest, reasonably priced, and customer focused. A few months after getting tires put on we noticed a manufacturer defect with 1 of the tires. They had it replaced within an hour under warranty and we still made it to vacation on time! I liked them before this occasion, but now they’ve got a customer for life.
