Staples in Middletown provides printing, shipping, technology, and other services essential for working and learning. The store serves small businesses, remote workers, and students. Many reviews highlight excellent and knowledgeable customer service, with associates who listen, explain options perfectly, and help customers find the right products. Visits are described as pleasant and quick, with specific praise for friendly staff. However, one customer reported a negative experience with malfunctioning printers and long waits for help despite many employees being present. The store is recommended for purchases like printers, where associates offer valuable guidance.
Jim who runs the Amazon returns table is an angel. He’s super patient and pleasant even when the line gets long, but manages to keep things moving for the customers who are waiting. Give this man a raise!
July 2026
Theres never enough staff here. The wait is uncomfortably long. I guess we're lucky to have a brick-and-mortar store at all. Thank goodness because more than once I've had a problem with a mouse or a keyboard where I needed ereplacement immediately.
June 2026
Great for office and home cleaning items. They also accept Amazon and Happy Returns which is a huge help...
