Ashley Store + Outlet in Milford, CT, provides a positive and affordable furniture shopping experience. Customers appreciate the exceptional service from staff members like Abdul and Shae, who are known for their knowledge and attentiveness. Shae, in particular, has been highlighted for her ability to understand specific needs and provide tailored suggestions, making the buying process enjoyable and straightforward. Many reviewers express satisfaction with the quality of furniture and the professionalism of the delivery team. Although there have been some issues with damaged items during delivery, the store’s customer service has been commended for their efforts to resolve problems and ensure customer satisfaction. The team has shown a commitment to making things right, offering discounts and apologies when necessary. Customers also mention the helpfulness of the financing staff and the overall pleasant atmosphere of the store. While a few reviews note communication challenges and policy misunderstandings, the overall sentiment reflects a willingness from the staff to assist and rectify situations. Overall, Ashley Store + Outlet is recommended for those seeking quality furniture and a supportive shopping experience.
Upon walking in the store I was greeted by Annastasia. She was eager to offer assistance and was very knowledgeable about the stores selection. She was able to help me find multiple pieces that fit what I was looking for.
July 2026
Molly was wonderful to work with! Helped me find everything I needed plus more!
July 2026
Janairy was amazing. She was so helpful and non pressuring. Go ask for her!!
