TD Bank has a friendly and knowledgeable staff that can make banking a positive experience. Customers have praised employees like Yami and Anna for their assistance and ability to simplify processes. However, issues such as long wait times in line have been noted, which can detract from the overall experience. Some customers have expressed frustration with card lockouts over small purchases, indicating room for improvement. Overall, while the staff is appreciated, the bank could benefit from addressing wait times and service efficiency.
Plenty of parking and great working hours for those of us who work odd hours. Staff was friendly, fast & efficient. Love having human interaction. The manager even came out and greeted us.
November 2025
I called for assistance because I was having trouble with my card. The lady hung up on me ! And I called back and they wouldn't answer the phone ! Extremely rude staff !
October 2025
Been a customer for years no longer. Terrible experience and won’t be returning ever again.
