Zales Jewelers has been a trusted name in fine jewelry since 1924, known for its exceptional quality and pricing. With 437 locations across the country, Zales offers a wide range of jewelry, including engagement rings, wedding bands, and various accessories. While some customers have faced challenges with the online store, many have praised the in-store experience. The Milford location has received high marks for its staff, particularly the new manager, Sena. Reviewers describe her as knowledgeable, charismatic, and genuinely caring, noting that she goes above and beyond to assist customers. Her positive attitude and helpful advice have made shopping at Zales a delightful experience for many. Although some longtime customers miss previous staff members, the overall sentiment remains positive, highlighting the excellent customer service and quality products Zales provides. Visitors can expect a warm and welcoming atmosphere, making it an ideal destination for finding the perfect piece of jewelry.