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10AM - 7PM
464 Main St, Monroe
Mobile Phones
“Great experience! This is my 2nd time in this store. 1st to upgrade phones, 2nd was yesterday 12/5 to have a screen protector replaced & to purchase the WiFi service. Valentina was great. She was extremely courteous & knowledgeable throughout the process.”
“Such a great experience with Rob and Trey ! Both super helpful and honest. I didn’t even know this store existed and happened to find it by chance. Highly recommend working with them if you need assistance. Thanks guys ! Will come here for future references.”
“Sister shattered it. Apple Store couldn’t fix it. MT Wireless not only fixed the screen and installed a new battery, but basically gave us back a new phone. Kid happy, parent saved. “I got you” — and they meant it.”
10AM - 7PM
52 Pershing Dr, Derby
Mobile Phones
“I need to let it be known that Alex at Verizon at the Derby location has the best customer service. It can be a ton of people inside and he greets each person individually and that alone is hard to find. I walked in and was out in less than an hour. I hope he can teach others the art of customer service. ?”
“Thank you John. Your service was a1, the best phone store service ever. I’m 66 years old and a hard sell. Your courtesy and respect was phenomenal. All sales reps should be like you.”
10AM - 7PM
228 S Main St, Newtown
Mobile Phones
“This is my FAVORITE Verizon store! The employees are so welcoming and knowledgable. They go out of their way to get to know their customers and help them in every way possible. They know the true definition of customer service. I will never go to any other Verizon store. Tyler and Bruno are AMAZING!!!”
“Amazing service. Today was my second experience with this location, I needed a family plan Nancy was excellent. Very professional and knowledgeable very patient and helpful person. I am extremely satisfied.”
“I needed an upgrade and the representative who helped me was very knowledgeable and professional. His name is Chad, he went above and beyond and answered all my questions and treated me with respect.”
“Johnny went above and beyond to help my son repair his iPhone! The service, prices and repairs are 2nd to none! I recommend CellFix to all my friends and family!!!”
“Jake B from this store deserves 10 stars not just 5. He did an amazing job and was very informative and he helped us out tremendously. If you go to this At&t location ask for him.”
“I visited this AT&T store this morning cause I needed help setting up my new iPad and immediately Damian, Jayden & Oscar made an effort to assist me and they also help explain my bill as well I appreciate their willingness to help.”
“brought my nephews phone to get fixed and something eles broke in the process the owner not only ordered the part to fix it with no hassle after a couple days waiting and him paying express shipping the shipping company didn't send it he then gave us a loaner phone iPhone 15 till the part arrived what a great guy and even better customer service I wouldn't go any where eles come here for all your phone needs you won't regret it”
“Reggie Edouard is a great asset to the Verizon, Shelton store. He is so courteous, genuine and accountable. I highly recommend anyone needing any Verizon help to see Reggie.”
“I just going to say that the environment at this place it was pleasant. Staff are very friendly and helpful. Patrick and Christian give you the best customer service.”
“We had the pleasure to work with Krystal when updating our iPhones and verizon service. The Verizon online backend was clunky and buggy, maybe due to having large sales volume, but Krystal knew how to work through or call in for help. Even days later she still worked the account.
Krystal also checked in a week later to see if all was good. Superb service”
“Visited a Derby Ct store 7/5/2023@11:15 am. The representative was so tentative, knowledgeable professional and patient. I had an excellent customer service experience. She did d resolved my issues.”
“The staff was amazing. I walked in and I was instantly greeted. They gave me a great customer service experience. I was surprised by how quickly I was helped and didn’t have to wait long. The staff explained everything to me and answered every question and concern that I had. It’s safe to say I found the store I will continue to go to.”
“The Trumbull T -Mobile is hands down one of the most professional cell phone retailers in our area ! I was pleasantly surprised by the exceptional service I received from George Seri and Christopher Whalen. I had an issue being confused and misinformed and both gentlemen helped to quickly resolve my issue and offer outstanding alternatives to my problem . George and Chris demonstrated stellar customer service skills while multitasking at a peak traffic time , and I’m truly grateful for their help and being great humans !”
10AM - 8PM
46 Pershing Dr, Derby
Mobile Phones
“Very nice and professional service, great explanation and transparency with plans and terms. The space is very clean. The only thing missing is comfortable seating.”
“His customer service is outstanding!!!
Definitely someone I’d recommend! He’s very helpful and he doesn’t give up until his customers are satisfy?? Ask For SINCERE!!!! He’s the best !!!!”
“I had trouble with a new phone i gotten at boost mobile with drop calls I was very frustrated but I received great help with a boost mobile representative named chris n he really made me feel better with his patience n understanding to my circumstances basically he made me feel good about switching over !!to boost n helped me resolve my problem”
“The guy there is amazing, he's so cool and knowledgeable, always trying to help out his customers, I'm always pleased every single time I go to this branch, I hope this guy gets a promotion. But overall , I'm pleased with metros service overall 100%”
“Leylanie the assistant manager is a wonderful employee she helped me open a account with T-Mobile and set me up with my phone watch and internet and got me some really good promotions answered all my questions and was super sweet and helpful”
“Excellent. Gabriel was such a great help. With all of my Metro PC needs. Also he is very knowledgeable of all current and past products. Thank you for my recent Purchase of the N200 5g. I couldn't have done it without Gabriel.”
“The level of customer service in this store is world class.; The lady I'm front counter was able to professionally multitask with all clients while helping me recover and transfer all my business contacts to new phone.Excellent work 606 Boston road”
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“So pleased with our experience at Monroe CT store! Everyone (Fried, Joe, and David) were so helpful transferring all of our data and answering all of our questions.”