Monro Muffler Brake & Service is known for its excellent customer service and quick turnaround times. Many customers appreciate the friendly staff, particularly Jim, who provides clear explanations about necessary repairs and services. The business offers a range of services, including tire changes, oil changes, and emissions testing. One customer shared a positive experience after needing assistance with a flat tire, where two employees, referred to as Dan 1 and Dan 2, offered valuable help and guidance. Another customer praised the quick resolution of a scraping noise in their vehicle, which was addressed within 30 minutes. Regular clients have noted the efficiency of the service, often getting in and out promptly for oil changes and other repairs. Additionally, the shop has proven to be honest, as one customer benefited from a significant cost reduction after discovering a mistake made by another mechanic. Overall, Monro Muffler Brake & Service stands out for its friendly, knowledgeable staff and commitment to providing reliable automotive care.
Called Saturday morning for an unknown scraping noise in left front wheel area and needed someone to look at it before a long trip. They squeezed me in and resolved the problem within 30 minutes. Great customer service.
August 2025
I have been going here for years. Jim is always helpful and he lets me know exactly what needs to be done with my repairs or service before they start the work. I do not go anywhere else.
June 2025
I bring my Jeep here for oil changes and they always get me in and out quickly. Jim is super friendly and honest. They do all my car repairs and service all the vehicles in my household (we have 4).
