Verizon, an Authorized Retailer, offers a blend of Verizon's powerful services with the personal touch of a local business. Customers consistently praise the staff for their exceptional service and dedication. The owner and manager are noted for their genuine care and willingness to help, focusing on finding the best solutions rather than just making a sale. Many reviews highlight the staff's knowledge and helpfulness, particularly when guiding customers through device and plan options. The store maintains a clean and organized environment, ensuring a pleasant shopping experience. While it can get busy, the team efficiently manages wait times and assists multiple customers simultaneously. Customers appreciate the thorough explanations provided during the setup process, as well as follow-up calls to ensure satisfaction. The store is highly recommended for anyone looking for top-notch service and a friendly atmosphere while shopping for the latest phones, tablets, and accessories.
My man Joe got me in and out of the store quickly! Friendly service knowledgeable couldn't recommend more 10 stars!
July 2024
Great experience at the Monroe, CT Verizon. Everyone was so helpful!
July 2024
So pleased with our experience at Monroe CT store! Everyone (Fried, Joe, and David) were so helpful transferring all of our data and answering all of our questions.
