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February 2024 by Chelsie Labrecque
I want to preface this by saying that the EMPLOYEES at the Naugatuck location have all been Five Stars!! I've been coming here over the course of about 6 years for various parts for maintenance, new battery install, etc. and all the staff have been super nice and professional. My only major complaint about this location is that they never seem to have *enough* staff. Regardless of day or time, it seems like they only ever have 2-3 staff members available at most (even on weekends), which can turn what you'd think is a simple matter or an item pickup take much longer than it should (ie: waiting to pick up an order took over 20min recently). Give these poor staff a break TAT
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February 2024 by ladiluv203
Great atmosphere. The manager Shawna is such a great helper and her customer service is amazing. I wouldn’t go anywhere else. This is myNumber one store. Thank you Shawna
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February 2024 by Sandy Garrett
The people who work here are always so helpful. They go above and beyond!
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January 2024 by James Donahue
I had a dying battery and needed assistance with battery checkout and also alternator analysis. I spoke with Chris at the Bridge Street, Naugatuck, CT location on a freezing cold January 20th, 2024. Chris cheerfully went outside with his analytical devices and confirmed that I did indeed need a battery. He sold me the best available to me and did not try to sell me the most expensive one, but one that best suited my needs.He also went back out and tested my Alternator, which failed the test. I was able to go the following day for a new Alternator. Chris was very courteous and knowledgeable. I will certainly continue to visit AutoZone for my needs, despite all the local competitors available in my immediate vicinity.Jim, Middlebury, CT
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January 2024 by corky cyn
Good people
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December 2023 by Jayendranath Krishnamoorthy
Thoughtful staff. They give their honest opinion and not rushing to sell something to you. Knowledge enough to say what is right to do.
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December 2023 by Catherine Moore
Huge shout out to Paul Clavette at Naugatuck auto zone! I was stranded yesterday with a broken down car, and Paul went above and beyond! Road side help at its best! Not to mention , he had me sitting in a warm car while he worked on mine and got me safely on my way home!
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December 2023 by Gloria C.
I was very impressed with the customer service at the AutoZone in NAUGATUCK. An employee named Chris was outstanding and extremely helpful. He not only helped me identify which wiper blades to get, but also put them on my car for me. Excellent customer service!!! He was polite, professional, and definitely an asset to your company! He is management material! Thank you for reinstating my faith in Customer Service.
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December 2023 by Tony Rodriguez
Wow what a turn around, since the new manager took over the store functions really well the employees are trained very well and I feel very confident shopping here.
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November 2023 by Tam Rodriguez
Shawna made my day… She has great customer service skills…
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November 2023 by Neil DeSena
Very helpful with all my Auto needs
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November 2023 by Christina Caruso
Went in yesterday to get some cleaner for my windshield and some little accessories for my car. Alexis was super helpful and made sure I had found everything I needed including putting on my plate covers for me and helping me learn how to install the LED light strips I purchased into my car. Super kind and helpful, really appreciated him and how generous he was!
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November 2023 by Vincent Lee
Well idk why they need the color of my interior for a basic light bulb or why I had to teach the kid how to use the computer either
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November 2023 by Carl Holloway
Great place great customer service will definitely buy there again AAAAA+++++
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November 2023 by Jaspergreen
Shauna, the store manager, was super helpful , understanding and knowledgeable and fixed the issue with my battery.
