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“Super amazing experience with John as our salesman. John was not only knowledge but incredibly personable and helpful. When we are ready to get a shed, we will be coming here!”
“Rosa Home Improvement installed two storm doors for us. Paul Rosa, the owner, came to the house, measured for the doors, then sat down with my one, and only with a brochure. She picked the style, and is no fool about tech specs having been on many Habitat for Humanity builds. I was at work. During this time of pandemic and supply shortages, Paul, none the less got the two doors in considerably less time than expected, and one of his men installed them while we were away. Paul came back a couple days later to have a look, and did a little tweaking himself. Great work, great product, reasonable price.”
“Great customer service from Kelley in the paint department. She went above and beyond to fix a can of Deck Over that was improperly mixed in the Waterbury Home Depot. It was a perfect match and I was able to finish my deck that day. Great attitude and service.”
“I've been doing a total bathroom do over and Home Depot has either had everything in stock or it came within a day or two. Some of the things I've gotten along with paint, knobs, handles, baseboard, tools, silicone, faucet, sink, vanity, drain, trap, luxury vinyl flooring etc etc”
“This store is the best store I've ever been too. The managers and staff have shown us and our son so much compassion today. They went above and beyond for him today, they showed him true kindness and understanding. He loves the the kid events and the projects that he is able to make. My son has Autism and looks forward to being able to create items that he can be proud of making for himself. He may be an adult in age, but a child in his heart and this store has let him achieve his potential with this event, it lets him succeed.”
“I had a great experience at the Waterbury Store for my kitchen remodel. I worked with Tiffany and she was able to give me a great design for a small kitchen . The cabinets came in within 4 weeks and they quickly replaced one damaged doorfront . Countertops were installed within 10 days when I was ready. Very happy the service .”
“Updated: Spoke with the assistant store manager and she came out and actually helped me herself including helping me load my car when she learned of my back surgery and changed that experience. I updated this review to a fight star.
Original:
Why advertise curbside pickup if the service isn't actually functional? I checked in for a curbside pickup order and sat in my car for over 25 minutes, only to discover no one was ever coming out. I had to go inside, explain the situation, and wait even longer while an associate was finally alerted to gather my items.
This is the only Home Depot location where I consistently run into curbside pickup failures. If a store doesn't have the staffing or system to support curbside service, they shouldn't offer it. It ends up taking twice as long as just walking in yourself.”
“Overall good experience. I had two house keys made and I asked for an auto key and the gentleman who was quite chipper got another associate to make the auto key and stayed around until all the keys were done. I was looking for dry gas but they didn't have that. The checkout was self checkout it was really quick and I was on my way within 20 minutes.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Cute little store with everything and more for your garden, chicken coop and other farm animals even your cat or dog. It's clean and well organized, employees are polite and helpful too.”