ACE Rent A Car
Car RentalHours:
549 South Street, New Britain CT 06051 Hours
About ACE Rent A Car
ACE Rent A Car provides excellent service, a wide variety of vehicles, and great value since 1966. With more than 350 locations worldwide, ACE offers low-mileage cars, vans, SUVs, and specialty vehicles at competitive prices. Customers consistently commend the friendly and professional staff, particularly highlighting the exceptional service from team members referred to as Crystal1 and Crystal2. They are noted for their patience and willingness to assist, ensuring that each rental experience is seamless and stress-free. Many reviews emphasize the staff's dedication to customer satisfaction, with several customers expressing their appreciation for the clear communication regarding rental terms, including security deposits. The service provided at ACE Rent A Car stands out as genuine and caring, making it a preferred choice for those seeking reliable and hassle-free car rentals. Even customers who were initially skeptical due to mixed reviews reported a positive experience, reinforcing the company's commitment to quality service. Overall, ACE Rent A Car is recommended for anyone looking for a pleasant and efficient rental experience, making it a go-to option for future needs.
Most Recent Reviews
June 2026
Pretty disappointed with this place. My husband rented a car not long ago. It’s been over 10 days and I have not seen my deposit. I keep trying to call to get a simple answer on why it’s taking so long. No one seems to have the answers.
April 2026
Needed to rent a car quickly an unexpectedly. Crystal behind the desk made the whole process smooth and easy with a smile. Price was not that bad to rent per day and the service was exceptional..
December 2025
Super great experience i rented out their red kia forte and it was super clean smelled great the front desk were so helpful in finding me the best rates and the best fit for my rental needs 10/10 recommend and they will for sure be seeing me again
More Comments(172)
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