CVS is a busy pharmacy known for its generally friendly and helpful staff. Many customers appreciate the excellent service provided by staff members like Linda, who is noted for her kindness and patience, especially during late-night visits. The store's 24-hour availability and quick vaccine service have also received positive feedback, with customers rarely waiting more than five minutes for their vaccinations. However, there are concerns about staffing levels, as some customers believe more employees are needed to enhance the overall experience, particularly during busy times. While most interactions are positive, there have been instances where service fell short, such as staff disappearing during work hours to eat, which left a customer waiting for an appointment. Additionally, some customers have expressed discomfort with the presence of homeless individuals outside the store, feeling it detracts from the shopping experience. Overall, CVS is appreciated for its helpful staff and convenient services, but improvements in staffing and customer experiences are suggested to ensure a consistently positive atmosphere.
They're horrible, they know it, and they don't care. Want an example. Look at the auto replies as comments on people's complaints. Auto reply. It makes no difference.They won't be around for much longer. In connecticut alone they're closing stores everywhere.
June 2026
Amazing customer service .Everytime I go in now it's very nice
May 2026
Casiers are ALWAYS friendly, cheerful & personable.
