Firestone Complete Auto Care: Exceptional Auto Care Service in New Britain, CT Helping the community since 1926, Firestone Complete Auto Care in New Britain, CT offers comprehensive automotive solutions for all your vehicle needs. Located at 55 Chestnut St., this trusted auto care center provides exceptional service, from tire sales and maintenance to reliable repairs for every make and model. Customers praise the center's convenient online appointment scheduling, friendly and respectful staff, and efficient service. Whether it's a simple oil change or more complex engine repairs, the expert team ensures your vehicle runs smoothly and safely. Customers appreciate the fair pricing, with one noting the $300 cost for their work was "totally worth it" compared to doing it themselves. With a focus on customer satisfaction, Firestone Complete Auto Care goes the extra mile, even addressing safety concerns at no additional cost. Reviewers highlight the top-notch customer service, quick turnaround, and overall great experience, making this the go-to auto care destination for New Britain residents and beyond.
I have a oil change, which was good. I asked kindly if they could check the control arm to make sure they were brand new. He said no they just replaced the ball joints. Come to find out the control arm were brand new and he lied to me to try to get me to get service done.
May 2024
Needed a tire patched, they had me in and out and back on the road in about 30 mins, and the price was great!! Customer service was superb, just as overall great experience.
February 2024
Friendly, helpful service. Wait time is usually good-sometimes a little longer than they say. But generally good especially with an appointment!
