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“Probably the best customer service experience I’ve ever had. Joel was so kind and helpful all the way from the consultation through the work done. I came to get my hood sanded down and repainted due to rock chips over time. I am so happy with the result. The hood looks perfect now and he went above and beyond buffing out a scratch that was on the side of my car too. Also I got back into my car to leave and realized the interior was detailed. I am blown away by how brilliant this experience was. Thank you so much Joel!”
“Wonderful experience and that doesn’t come easily when you’re having tire issues (or at auto body shops in general)!! Julian was very knowledgeable and helpful, he immediately located where the leak was coming from and the guys worked quickly to fix it for me! Highly recommend this Monro location!”
“I love this place. The prices are good and the people are honest. I’ve been there quite a few times and have never had an unpleasant experience. They have a customer in me for life.”
“This company gets you the tires you want for a great price. Everyone is a hard worker and friendly. I'd support this business just to see it continue to grow”
“jose helped me with my car and is very knowledgeable. Meineke was trying to charge me on stuff I didn’t need Until I went to Monroe and got the stuff I actually needed for my car and not the stuff I don’t. I will be bringing my car back here from now on. and bringing my family here too”
“I Indeed one tire. I went to Caguas and was intending to buy a used tire. They didn't have a used tire in the size I needed but sold me a new tire for a substantial discount. Very professional and quick service. I will return for future needs.”
“They did an excellent job of balancing the wheels on my car. I purchased a used car from a major dealership in the area. The dealership could not correct a shaking feeling from the front end of the car that happens at about 60 mph - even with multiple visits to the service department. After some research, I found out that Xtreme Rides has a Road Force balancing machine (the gold standard of wheel balancing). I brought the car to them and they had it riding smooth after slightly more than an hour of work. Very happy with this experience.”
“Because this is of importance to me, I live in Bloomfield, but have always been treated badly by one of their employees. I found it necessary to go all the way to New Britain, where making an appt on line was easy, and I was treated with respect unlike Bloomfield, where one of their employees seems to take a dislike to elderly females. Yes, I would return to this facility.”
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“Great service. Warren was patience and helpful for the whole week it took my wife to decide what to do about getting new rims for her car. He look thru every option available to get us the right fit. Made us feel like family.”